Terms of service
Thank you for visiting BOWL & BEES MIND FITNESS’s (“BOWL & BEES”, “we” or “us”) Hong Kong SAR website (on www.bowl-and-bees.com or www.bowl-and-bees.com.hk) (the “Site”). Access to and use of the Site and related services (collectively, the “Services”) are made available to you in accordance with the following Terms of Service and any other rules and policies posted on the Site, including the Privacy Policy (collectively, the “Terms & Conditions” or “T&C”). By using the Services, such as browsing or placing orders on the Site, you are agreeing to all of the Terms of Service.
We will collect, use, store and disclose any personal data provided by you in accordance with the Privacy Policy.
This T&C does not acknowledge any relationship between you and BOWL & BEES (partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of BOWL & BEES.
BOWL & BEES reserves the right to make changes to the Site or any part of the T&C at any time. Please visit this page from time to time to check for any updates or changes to any part of the T&C (including the said rules and policies and the Privacy Policy).
If you have any comment about the Site or this T&C please contact us.
REGISTRATION
You will need to register an account to use some of the Services available to you on the Site. In registering an account and in your use of the Site, you agree to (where necessary) provide information about yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data.
If you are under 18, by registering for an account with us or otherwise using our Services, you agree that you have informed your parents and guardians about the T&C prior to such registration or use, and they have approved of such registration or use by you on the terms of the T&C. BOWL & BEES MIND reserves the right to only accept orders from you if you are aged 18 or over.
We will never ask you for your account’s password either in writing (via email or otherwise), in person or on the phone. In using the Site, you are responsible for: (i) safeguarding any passwords used to access your account and our Services, and (ii) all use of our Services under your account. Please take reasonable care in protecting access to your account from any unauthorized use. If you suspect that the security of your account has been compromised or if there is unauthorised use of your account, please contact us immediately.
LEGAL OBLIGATIONS TO COMPLY
We may take actions against your account for activities including, but not limited to:
– Submitting material (including, but not limited to personal data, text, images, music or video) of which you do not have the full right to submit and/or grant license (the “Submitted Content”).
– Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way.
– Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material.
– Advertising or sending unsolicited messages of any kind.
– Impersonating others or providing any kind of false information.
– Starting or forwarding chain letters of any kind.
BOWL & BEES reserves the right to terminate any account in its sole discretion. We may send you an email to inform you of the termination of your account in such event.
INTELLECTUAL PROPERTIES/ COPYRIGHTS
All software and “Content” (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of BOWL & BEES MIND FITNESS and are protected by intellectual property and copyright laws and international treaty provisions.
The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by BOWL & BEES MIND FITNESS and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of BOWL & BEES MIND FITNESS. Any such unauthorized actions may result in civil consequences or criminal penalties.
BOWL & BEES MIND FITNESS reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
ELIGIBILITY TO PURCHASE
In order to place orders with us, you must meet our conditions of eligibility:
– Be aged 18 years of age or over;
– Be in possession of a valid credit/debit card issued by a licensed bank acceptable to BOWL & BEES MIND FITNESS for payment; and
– Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site).
In placing an order with us, you authorise BOWL & BEES MIND FITNESS to process a charge or charges on your credit/debit card account in the amount of the total purchase price of your order. You also expressly authorise us to use personal information provided by you to perform appropriate anti-fraud checks such as credit checks and also to, where necessary, transmit or obtain information about you to or from third parties including, but not limited to, credit reference or fraud-prevention agencies, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.
All orders are subject to stock and raw materials availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers. We reserved the rights to refuse sale.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
PRODUCT DESCRIPTIONS
BOWL & BEES will endeavour to ensure that the Content and the product descriptions on the Site are as accurate and complete as possible. We however do not warrant that “Content” and product descriptions are accurate, complete, current or error-free. Furthermore, products sold under our Company are handmade items, exact measurements including but not limited to width, height, diameters may vary according to materials used, chakra tones of bowls, and individual artisans creations. We cannot guarantee exact colours and measurements of our sound instrument products.
PRICINGS
Prices are expressed and displayed in US Dollars (USD) for the rest of the world, depending on the shipping country as shown in the upper-left corner on the Site or indicated by you while placing an order.
Prices displayed on the Site at the time your order is accepted will be honoured except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.
If your credit/debit card is not denominated in US Dollars (USD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Taxes and duties applicable to your order depend on the shipping country of your order:
– US, Australia and Hong Kong SAR, Macau orders are not subject to taxes and duties.
– Orders from countries served on a Delivery Duty Paid (DDP) basis will incur relevant import tax and duty and are NOT included in the final purchase price. It is your responsibility to ensure that such taxes are paid according to your local custom offices advice. We do NOT trace parcels that are detained by local custom offices and you are required to contact your local custom offices for more info.
– Customers placing orders from countries served on a Delivery Duty Unpaid (DDU) basis will only be charged for the price of the product(s) purchased (excluding taxes and duties) and the delivery costs. Customers will be responsible for the payment of all import tax and duties levied by the country to which the products are shipped and payment of the said tax and duties is necessary for the release of the products ordered from the Customs on arrival. Depending on couriers use, they may contact customers about the details of any import duty to pay. We advise you to contact your local customs authority to determine the cost of import tax and duties of your order prior to your placing orders with us.
PAYMENTS
We accept payments made by PayPal, Visa, MasterCard, American Express and JCB for all international orders. Orders shipped to Hong Kong SAR can also be paid using major cards supported by China Unionpay (CUP).
By placing an order using one of the above credit/debit card payment methods, you confirm that the credit/debit card account used is yours or that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to BOWL & BEES, we will not be liable for any delay or non-delivery.
For CUP payments, payments will be debited immediately when the order is placed. But your order will only be accepted until we send you an email to confirm the goods have been dispatched to you and your payment has been accepted. Please refer to “ACCEPTANCE OF YOUR ORDER” below for detail.
Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using our Services.
ORDER ACCEPTANCE
Content (including without limitation product images, descriptions, pricing, stock availability, and sizing information) on this Website constitutes our invitation to treat, not a binding offer.
Once you have entered your personal and payment details and placed your order, we will send you an email acknowledging the receipt of your order. This email is confirmation of receipt of your order and does not constitute an acceptance of your offer / order or any promise concerning your offer / order.
If your order can be accepted by us, the contract between you and BOWL & BEES shall be deemed concluded when we send you an email to confirm that the goods under your order have been shipped to you.
Only the goods listed in the confirmation email sent at the time of shipment are included in the contract concluded. All sales contracts are concluded in Hong Kong SAR and are written in English.
BOWL & BEES reserves its right not to accept an order for any reason in its sole discretion (including but not limited to any of the following reasons):
– The product you ordered is out of stock, or is withdrawn for failure to meet quality standards or due to the shipping restrictions applicable to any or all of the ordered items.
– We are unable to accept your order due to a system error.
– We are unable to obtain authorisation for payment.
– You do not meet the eligibility criteria to purchase as set out in these Terms & Conditions.
Our Customer Service team will contact you as soon as possible if we are unable to accept your order.
ACCEPTANCE OF ORDER
Content (including without limitation product images, descriptions, pricing, stock availability, and sizing information) on this Website constitutes our invitation to treat, not a binding offer.
Once you have entered your personal and payment details and placed your order, we will send you an email acknowledging the receipt of your order. This email is confirmation of receipt of your order and does not constitute an acceptance of your offer / order or any promise concerning your offer / order.
If your order can be accepted by us, the contract between you and BOWL & BEES shall be deemed concluded when we send you an email to confirm that the goods under your order have been shipped to you.
Only the goods listed in the confirmation email sent at the time of shipment are included in the contract concluded. All sales contracts are concluded in Hong Kong SAR and are written in English.
BOWL & BEES reserves its right not to accept an order for any reason in its sole discretion (including but not limited to any of the following reasons):
– The product you ordered is out of stock, or is withdrawn for failure to meet quality standards or due to the shipping restrictions applicable to any or all of the ordered items.
– We are unable to accept your order due to a system error.
– We are unable to obtain authorisation for payment.
– You do not meet the eligibility criteria to purchase as set out in these Terms Of Service.
Our Customer Service team will contact you as soon as possible if we are unable to accept your order.
INDEMNITY AND WAIVER
Content (including without limitation product images, descriptions, pricing, stock availability, and sizing information) on this Website constitutes our invitation to treat, not a binding offer.
Once you have entered your personal and payment details and placed your order, we will send you an email acknowledging the receipt of your order. This email is confirmation of receipt of your order and does not constitute an acceptance of your offer / order or any promise concerning your offer / order.
If your order can be accepted by us, the contract between you and BOWL & BEES shall be deemed concluded when we send you an email to confirm that the goods under your order have been shipped to you.
Only the goods listed in the confirmation email sent at the time of shipment are included in the contract concluded. All sales contracts are concluded in Hong Kong SAR and are written in English.
In any case of dispute, the decision of BOWL & BEES shall be final.
BOWL & BEES reserves its right not to accept an order for any reason in its sole discretion (including but not limited to any of the following reasons):
– The product you ordered is out of stock, or is withdrawn for failure to meet quality standards or due to the shipping restrictions applicable to any or all of the ordered items.
– We are unable to accept your order due to a system error.
– We are unable to obtain authorisation for payment.
– You do not meet the eligibility criteria to purchase as set out in these Terms & Conditions.
Our Customer Service team will contact you as soon as possible if we are unable to accept your order.
GIFT CARD TERMS AND CONDITIONS
1. Introduction
These Terms & Conditions govern the purchase, use, and redemption of digital and physical gift cards ("Gift Cards") issued by [Your Business Name] ("we," "us," "our") via our store (the "Site"). By purchasing, accepting, or using a Gift Card, you agree to these terms.
2. Purchasing Gift Cards
- Gift Cards can be purchased online through our online store.
Gift Cards are available in set denominations or custom amounts as specified on the Site.
Payment for Gift Cards must be made at the time of purchase.
All Gift Card sales are final. Gift Cards cannot be canceled, returned, exchanged for cash, or refunded, except as required by applicable law.
3. Redeeming Gift Cards
Gift Cards can be redeemed only for purchases on our store www.bowl-and-bees.com
To redeem, enter the unique Gift Card code at checkout in the designated field.
Partial Balances: If your purchase exceeds the Gift Card balance, you must pay the remaining amount with another approved payment method. If your purchase is less than the balance, the remaining funds will stay on the Gift Card for future use.
Gift Cards cannot be used to purchase other Gift Cards.
Gift Cards cannot be combined with certain other promotions, discounts, or offers unless explicitly stated.
4. Expiry, Fees, and Validity
No Expiry: Our Gift Cards do not expire.
No Fees: We charge no dormancy, inactivity, or service fees on Gift Cards.
Validity: Gift Cards are valid until their balance is depleted. They are not legal tender, account cards, or credit/debit cards.
5. Balance & Usage
You can check your available Gift Card balance by contacting our Customer Service team at customersupport@bowl-and-bees.com or by entering the code at checkout.
You are responsible for keeping your Gift Card code secure. We are not responsible for any loss, theft, or unauthorized use of a Gift Card.
We reserve the right to void a Gift Card and cancel its balance if we suspect fraud, a violation of these terms, or other unlawful activity.
6. Limitations
Use of the Gift Card is limited to the available balance. No credit will be extended.
Gift Cards cannot be resold, transferred for value, or exchanged for cash.
Risk of loss and title for physical Gift Cards pass to the purchaser upon our electronic transmission to the carrier (for delivery). For digital Gift Cards, risk passes upon our electronic delivery to the email address provided.
7. Lost or Stolen Cards
Protect your Gift Card like cash. We are not responsible for lost, stolen, damaged, or destroyed Gift Cards, or if someone uses your Gift Card without your permission.
For digital Gift Cards, treat the email containing the code securely. We cannot replace the value of a digital Gift Card if the email is lost or deleted after delivery.
If you have proof of purchase, please contact us immediately at customersupport@bowl-and-bees.com for assistance regarding a potentially lost or stolen card.
8. Electronic Delivery (For Digital/eGift Cards)
Digital Gift Cards will be delivered via email to the email address you specify at checkout. Delivery is typically immediate but may be delayed due to processing or email filters.
It is your responsibility to ensure the email address is correct. We are not responsible for undelivered emails due to typos, spam filters, or mailbox issues.
9. Modifications & Governing Law
We reserve the right to change these Gift Card Terms & Conditions at any time. The most current version will be posted on this page.
GOVERNING LAW AND JURISDICTION
The T&C, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these T&C.
